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The State of Contingent Workforce Management 2017-2018


The State of Contingent Workforce Management:
The Convergence of Talent, Technology, and the Future of Work


Thank you for participating in Ardent Partners' annual contingent workforce-focused research effort.
Our goal is to publish the definitive "State of Contingent Workforce Management" report for the year and your participation is invaluable!

This year's survey aims to define the current market trends around the concept of "work," including the impact of the Gig Economy, the extent to which specific technologies pave the road for the Future of Work, and the performance, strategies, and capabilities within today's contingent workforce management (CWM) programs. For the purposes of this research study, "non-employee" talent includes temporary workers (sourced via staffing suppliers), freelancers, independent contractors, robotics, professional services, and "gig" workers.

Please note the last survey question, which asks if you would be willing to participate in a 20-to-30 minute interview with the report author, Christopher J. Dwyer. Your discussion may remain completely anonymous.

As a thank you for taking this ~15 minute survey, you will receive a free copy of this report when it publishes in October 2017.

Finally, if you find the topics covered by this survey to be very relevant to your work, you will find great value in attending our
CPO Rising 2017 Summit in Boston this Fall. Click here to register.


1. What is the role of your non-employee workforce today?
2. From a PROCUREMENT perspective, which major strategies/approaches are you currently leveraging to improve or enhance management of non-employee labor and talent? (Select all that apply.)